We’ve added two new friends to the LR team! Let me introduce you to Boris and Steffi, our new Teutonic washing machine and dryer pairing. They are top of the range Bosch machines designed to produce very high quality results. They are also very energy and water efficient (A+++ for the washing machines), while producing excellent results at lower temperatures.
They are part of a range of improvements we are carrying out to provide an even higher standard of care for our wonderful customers’ clothes. You may have also noticed that we are using a new detergent with better cleaning power, and have improved the way your clothes are packaged and returned to you. Our new parcel paper is thicker and better quality and ensures that your washed, dried and folded laundry comes back in a neat, nicely wrapped package finished off with our branded tape.
Would you like to try our upgraded Washed, Dried, and Folded Laundry Service? We’re offering £5 off a standard load (up to 6kg) and £10 off a large load (6 – 12 kg) until July 6th. Simply enter the code LAUNDSW19 in the voucher code box when you place an order at LaundryRepublic.com.
Over three hundred of you have completed our survey on using LR at your gym – an amazing response rate!
A huge thank you to all of you who have done this! We’ll be announcing the winner of the prize draw to win £100 to spend on your dry cleaning and laundry at LaundryRepublic in June’s newsletter.
We’ll be closed on Monday, May 6th for the bank holiday, and will not be making any collections or deliveries on this day. You will still be able to place an order as normal around the bank holiday, but please add a day to the expected turnaround time.
At LR we like to ask our customers for their opinions: whether it’s feedback on your most recent order, or whether what additional services you would like us to provide.
One thing you’ve been asking us about recently is using LR at your gym, so we’ve put together a short survey to ask whether this is something you would find useful, and what kind of services you would like us to provide.Simply fill in the survey and you’ll be entered into a prize draw to win £100 to spend on your dry cleaning and laundry at LaundryRepublic! Go to the survey here: https://www.surveymonkey.com/s/P7DTRDK
At LaundryRepublic, our customers can set preferences for how they would like their dry cleaning and laundry to be done. For example, some customers prefer their shirts to be returned folded because they travel for business. They come packed like brand new shirts, ready to wear after a long journey.
Here’s a little industry secret: you can produce your own perfectly-folded shirts every time by making your own shirt folder using nothing more than some cardboard and tape.
Our friends at Instructables have produced a simple walk-through guide, here: http://www.instructables.com/id/Shirt-Folder/
And of course if you’d prefer us to fold your shirts for you, you can set your account preferences here: https://www.laundryrepublic.com/preferences.html, or by clicking on the ‘My preferences’ option in the menu in the top right of your screen when logged in to your LR account
We’re having a short break over Easter. Our final day of deliveries before the holiday will be Thursday March 28th, and we’ll start up again on Tuesday April 2nd. To ensure your order is back before the break, please place your order by Monday March 25th with Standard Service, or by 11am on Wednesday 27th with Next Day Service.
Despite tough economic conditions LaundryRepublic has continued to grow strongly throughout the last year thanks to our amazing customers. And with your support, we want to keep that momentum going throughout 2013.
The LR Building Bounty scheme is our way of thanking our customers for their help in spreading London’s laundry revolution. Its simple if you know of an apartment building with more than 20 private flats and you help us to start serving the building by recommending us to the building manager or landlord, well give you £100 in credit for your LR account as soon as we start serving it.
You can find out more by emailing us on firstname.lastname@example.org or calling our team on 020 7139 3130.
Thanks to your generosity, we have collected 1,700 tonnes of donated clothing for our charity partner Scope in 2012, raising nearly £10,000 from sales in their charity shops. Tom Hall, Director of Philanthropy and Partnerships at Scope, said: “LaundryRepublic’s innovative clothes donation scheme has been a tremendous success, making a real impact on the lives of disabled people across the UK”.
Scope supports disabled people and their families, providing residential care, supported independent living schemes, short breaks, and employment and training. You can find out more about our work with Scope on their website, here: http://www.scope.org.uk/how-you-can-help/corporate-partnerships/our-corporate-partners/laundryrepublic
Were having a short break over Christmas. Our final day of deliveries before the holiday will be Saturday December 22nd, and well start up again on Wednesday January 2nd. To ensure your order is back before the break, please place your order by Wednesday December 19th with Standard Service, or by 11am on Friday December 21st with Next Day Service.
We’ve created a new video that explains how to use our service check it out on youtube: http://www.youtube.com/watch?v=cT8TPvsR6l8
This will form part of a series of improvements to our website, to make it easier to use and understand. Youll start to see these coming through over the next few weeks, beginning with a facelift to our home page!